Privacy Policy

At https://kivol.shop ("we," "our," or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website https://kivol.shop (the "Site"), make purchases, or engage with our services.

By accessing or using the Site, you agree to the collection and use of your information in accordance with this Privacy Policy.


1. Information We Collect

We may collect the following types of information:

a. Personal Information

When you visit our Site, register for an account, make a purchase, or contact us, we may collect personal information, including:

  • Name
  • Email address
  • Shipping and billing address
  • Phone number
  • Payment information (credit/debit card details)
  • Purchase history
  • Other information you provide to us voluntarily

b. Non-Personal Information

We may also collect non-personal information, such as:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Referring URL
  • Pages you visited on our Site
  • Time and date of your visit

This data helps us understand how you use our website and allows us to improve the user experience.


2. How We Use Your Information

We may use the information we collect for the following purposes:

  • To process and fulfill your orders
  • To communicate with you about your orders, purchases, and inquiries
  • To improve our products, services, and website functionality
  • To send you marketing communications (only with your consent)
  • To respond to your customer service requests and support needs
  • To comply with legal obligations


3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:

  • Service Providers: We may share your information with third-party service providers who assist us in running our business (e.g., payment processors, shipping companies, email marketing services). These service providers are only authorized to use your information for the purpose of providing services on our behalf.
  • Legal Requirements: We may disclose your information if required by law, such as to comply with a subpoena, court order, or other legal process.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.


4. Data Security

We take reasonable steps to protect the personal information you provide to us from unauthorized access, use, or disclosure. However, no data transmission over the Internet or method of electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.


5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access: You have the right to request access to the personal information we hold about you.
  • Correction: You can request that we correct or update your personal information if it is inaccurate.
  • Deletion: You may request the deletion of your personal information, subject to certain exceptions (e.g., for legal obligations).
  • Opt-Out: You can opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions in the communication or by contacting us directly.

To exercise these rights, please contact us at [email protected].


6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and collect information about how you interact with our Site. Cookies are small files stored on your device that help us remember your preferences and improve functionality.

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our Site.


7. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or the content of those websites. We encourage you to review the privacy policies of any third-party websites you visit.


8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will update the "Effective Date" at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.


9. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

Email: [email protected]