FAQ

1. What size should I choose?

We offer a detailed size chart on each product page to help you select the perfect fit. If you're between sizes, we recommend going for the larger size for a more relaxed fit or the smaller size for a more tailored look.

2. How can I track my order?

Once your order is shipped, you will receive a tracking number via email. You can use this number to track your order on the carrier's website.

3. Can I change or cancel my order?

Orders can only be modified or canceled within 1 hour of purchase. After this window, we begin processing and shipping, and we cannot guarantee any changes. Please contact our customer service immediately if you need assistance.

4. What are your shipping options?

We offer standard, expedited, and express shipping. Shipping times and costs vary based on your location. You can select your preferred shipping method during checkout.

5. Do you ship internationally?

Yes, we offer international shipping to many countries. Shipping costs and delivery times vary depending on your location. Please check our shipping policy for more details.

6. What is your return and exchange policy?

We accept returns within 60 days of receipt for a full refund or exchange. The items must be in their original condition, unworn, and with all tags attached. Please refer to our Returns & Exchanges page for full instructions.

7. How do I care for my clothes?

Each product comes with specific care instructions on the tag. For general tips, we recommend washing garments in cold water and air drying to preserve fabric quality and color.

8. Can I use multiple discount codes on one order?

Only one discount code can be applied per order. However, you can use a promotional code along with any storewide discounts or sales.

9. What if the item I want is out of stock?

If an item is out of stock, you can sign up for a restock notification on the product page. We will notify you via email as soon as it's available again.

10. How do I contact customer support?

You can contact our customer service team via email at [email protected]. Our team is available Monday through Friday, 9 AM to 5 PM (EST).

11. Do you offer gift cards?

Yes, we offer gift cards in various denominations. You can purchase them directly from our website and use them for any items in our store.

12. How can I stay updated on new arrivals and promotions?

Sign up for our newsletter at the bottom of our website to receive updates on new collections, exclusive offers, and sales events.